FREQUENTLY ASKED QUESTIONS
Out team does a thorough quality check before packing each product individually before shipping.
Rest assured, we pack our products in multiple layered packing and heavy corrugated boxes for extra safe deliveries.
The product will reach you within 7 to 10 days. It is very rare that the delivery gets delayed due to unforseen issues.
We ship to all serviceable pin code location in India. If the area is unserviceable, we would issue back a complete refund to the buyer.
We provide free shipping within India.
Please see our shipping and cancellation and returns policy pages for the details.
Restocking of some items can take long due to our strict quality parameters and unavailability of certain essential ingredients. Keep checking for the availability on the website.
We suggest that if the ordered products are light weight and small, you can always order them together.
But if the ordered products are bulky or heavy, you should order them separately to avoid damages in transit due to courier division weight handling issues.
We are always available for you on any such issues.
We would contact the courier division to acertain the situation and provide you a complete refund if the parcel is not delivered by them.
For bulk order enquiry, you can contact us on berrycrave@yahoo.com
An order can be cancelled till the time it is unshipped.
Kindly go thorough the details on our cancellation polity page, on the website.
We have made a point to be extremely vigilant on the quality control and use the best ingredients available for the manufacturing process, obviously resulting in a bit higher cost of the end product.
We also spend a good portion of the cost on multilayered packaging and follow one the highest standards in the industry, which would be evident to the buyer on delivery of the product.